Technical Writer

📋 Description Docs for AI product, platform features, and integrations. Ensure docs are ready at launch and evolve with user needs. Collaborate with product managers to structure, draft, publish, and review docs. Identify KB gaps via support tickets and feedback. Maintain and improve the docs infrastructure and metrics. Coordinate SMEs for technical reviews and cross-functional accuracy. Identify AI/automation opportunities to scale docs. 🎯 Requirements 3+ years writing and maintaining software product docs for SaaS/platform. Strong doc practices: IA, essentialism, clear prose. Experience sustaining docs over time: iterate, expand, consolidate. Familiar with knowledge bases, Markdown, and versioned workflows. Learn complex domains quickly (AI, APIs, integrations, access control). Startup experience; adaptable; analytics to prioritize docs.