Technical Support Automation Specialist

📋 Description Provide tech support for automation; ensure sensors, PLCs, and monitoring platforms work. Diagnose and resolve complex problems with industrial protocols, diagrams, and control systems. Interpret and adjust electrical diagrams and PLC logic during installs. Collaborate with Hardware, Data Science, and Product teams for integration. Knowledge of electrical equipment and networks; terms like power factor, phases. Provide remote and on-site support to reduce downtime. 🎯 Requirements Fluent in English. B2B tech support or industrial automation experience. Sensor installation and sizing (vibration, temperature, pressure, flow). Knowledge of SCADA/DCS systems and industrial instrumentation.