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call centerpatient caremedical assistantoutreachhealthcareehrkidney caretelephonic
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Job Description
📋 Description
- Conduct high-volume outbound telephone outreach to patients
- Deliver clear, standardized messaging over the phone
- Obtain and document patient consent
- Update EHR with pharmacy and eRx changes
- Manage outreach queues and follow-up cadences
- Document all call activity
🎯 Requirements
- CMA
- RMA
- HIPAA
- EHR
- EMR
- MS Office
🎁 Benefits
- Paid time off starting at 4 weeks for full-time employees
- 12 paid holidays per year
- Medical, dental, vision and life insurance
- HSA with employer match
- Reimbursement for continuing medical education for eligible roles
- 401(k) program with match up to 4% after six months
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