Remotely
crmcustomer successsalesforceaccount managementstrategic planningforecastingnegotiation
Job Description
📋 Description
- Own the Canadian Mid-Market renewal portfolio, acting as the primary commercial lead for
- Lead the full renewal cycle, including quoting, commercial strategy, negotiations, internal
- Prioritize and negotiate 36-month renewal agreements to strengthen long-term customer relationships
- Develop a deep understanding of the Canadian business landscape, regional industries, market
- Proactively identify churn risks and develop creative strategies to retain customers and defend the
- Reconfirm the customer’s business case at renewal by clearly communicating return on investment
🎯 Requirements
- 2+ years of experience in full-cycle closing, strategic renewals, or a comparable commercial sales
- Proven experience managing significant commercial targets, including a track record of handling
- Strong familiarity with the Canadian business environment; experience with industries such as
- Demonstrated ability to manage complex renewal or “save” cycles involving multiple stakeholders
- Strong negotiation skills and the ability to confidently defend customer value while securing
- Proven ability to build trusted relationships with senior business and operational stakeholders and
🎁 Benefits
- Annual on-target earnings (OTE) of $104,550–$135,300 USD, with actual compensation varying based on
- Total compensation combining base salary, performance-based bonus or variable pay, and equity for
- Opportunity for above-market compensation and differentiated earning potential based on performance.
- Flexible, employee-led remote working model, with office-based options where applicable.
- Professional development stipend to support continued learning and career growth.
- Comprehensive health and parental leave plans.
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