Client Services Manager, Adults

📋 Description

• Ensure clients receive consistent, high-quality services
• Support and engage RNs and LPNs
• Partner closely with the clinical manager and director to grow and sustain a healthy caseload
• Help BAYADA reach more people who want to remain safely at home through skilled nursing services
• Manage a caseload of clients, ensuring schedules are filled and services are delivered reliably
• Coordinate day-to-day staffing and scheduling for personal care and companion services

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience (per
• 1+ years of experience in customer service, staffing, scheduling, or coordination in a fast-paced
• Strong relationship-building and communication skills, both written and verbal
• Proven ability to prioritize, stay organized, and manage competing deadlines
• Comfort using computers and learning new systems (scheduling, documentation, reporting)
• Alignment with The BAYADA Way and a genuine desire to support clients, families, and caregivers

🎁 Benefits

• Medical, dental, and vision coverage
• Paid holidays, vacation, and sick time
• 401(k) with company match
• Employer-paid life insurance
• Employee Assistance Program
• Tuition reimbursement