Senior Product Designer, Web Tools

📋 Description

• Design and iterate on AI-powered features embedded in Toast's website, including chatbots
• Translate complex AI capabilities into intuitive, human-centered interactions that feel natural and
• Partner with Engineering and AI/ML teams to understand model capabilities and constraints, and
• Design personalization logic and experiences that adapt content, messaging, or layout based on
• Prototype and test AI-driven concepts, using data and user feedback to refine interaction patterns
• Collaborate with Web Strategy and Marketing stakeholders to ensure AI experiences align with

🎯 Requirements

• 4+ years of relevant product or web design experience, ideally within a B2B SaaS environment.
• Exposure to designing for or with AI-powered features (chatbots, recommendation systems, generative
• Solid foundation in UI/UX principles, including interaction design, information architecture, and
• Comfort designing within real-world technical constraints and working closely with engineers to
• A portfolio that shows thoughtful, user-centered problem solving — bonus points for conversational
• Strong communication skills and the ability to clearly present design decisions to a range of

🎁 Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits
• Flexibility to meet changing needs