Senior Manager, Client Learning & Adoption

📋 Description

• Lead global client learning and adoption programs.
• Manage onboarding, enablement, certification, and customer education.
• Design scalable LMS, pathways, and certification frameworks.
• Align learning with adoption metrics and business outcomes.
• Collaborate with CS, Product, Sales, Marketing, Enablement, and Ops.
• Monitor adoption success metrics and drive continuous improvement.

🎯 Requirements

• Bachelor's degree required.
• 8+ years in customer success, education, enablement, or related field.
• 5+ years of people leadership experience.
• Experience designing scalable client learning programs and adoption initiatives.
• Strong knowledge of LMS and digital learning platforms.
• Proficiency with MS Office; strong communication skills.