(1548) Senior Functional Consultant D365

📋 Description

• Lead discovery workshops with business stakeholders to analyze current-state customer engagement
• Design end-to-end customer journeys and engagement strategies covering lead generation, onboarding
• Configure Customer Insights Journeys environments, including journeys, segments, triggers, forms
• Develop customer segmentation frameworks, define engagement KPIs, and analyze campaign performance
• Facilitate solution design reviews, present recommendations to project leadership, support SIT/UAT

🎯 Requirements

• Bachelor's Degree in Computer Science, Engineering
• 4+ years of hands-on experience implementing Microsoft Dynamics 365 Marketing and Customer Insights
• Excellent verbal, written, presentation, and stakeholder management skills, with experience
• Preferred certifications: MB-220 (Dynamics 365 Customer Insights), PL-200 (Power Platform
• Advanced English Level is required for this role, as you will work with US clients. Effective

🎁 Benefits

• Competitive USD salary.
• 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates
• Paid time off & national holidays: Take the time you need according to your country’s
• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
• Annual credit: Spend it on the perks you love to enhance your work-life balance.
• Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond