Care Coordinator- Dumbo

📋 Description

• Support patient care by making patients feel welcomed and valued
• Control the flow of the appointment
• Respond to all phone calls and emails within 2 hours and always within 24 hours
• Guide patients through the out-of-network experience
• Greet all patients with a smile
• Execute 5-star customer service

🎯 Requirements

• Previous customer service experience
• Strong communication skills
• Ability to multi-task
• Strong attention to detail
• Willingness to grow
• BA/BS degree preferred, not required

🎁 Benefits

• One Medical paid membership
• Mental Health benefits including paid time off and support services
• Medical, Dental, Vision Benefits
• Commuter FSA Plan
• 401(K) Safe Harbor Match
• Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health