New YorkFull TimeHealthcare
Remotely
customer servicecommunicationmultitaskingattention to detail
Job Description
📋 Description
- Support patient care by making patients feel welcomed and valued while controlling the flow of the
- Respond to all phone calls and emails within 2 hours and always within 24 hours
- Guide patients through the out-of-network experience
- Greet all patients who enter the clinic with a smile
- Execute 5-star customer service
🎯 Requirements
- Previous customer service experience
- Hospitable, welcoming, and team-oriented
- Strong communication skills and ability to multi-task
- Strong attention to detail and willingness to grow
- BA/BS degree preferred, not required
🎁 Benefits
- One Medical paid membership
- Mental Health benefits including paid time off and support services
- Medical, Dental, Vision Benefits
- Commuter FSA Plan
- 401(K) Safe Harbor Match: 100% of the first 3% of annual compensation, plus 50% of the next 2%
- Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Back to all jobs