Application Support Level 2
SGSRemotely
documentationservicenowincident managementmonitoringroot cause analysislogsazuredevops
Job Description
📋 Description
- Role: Application Support Level 2 (L2) providing advanced technical support for business
- Act as a bridge between Level 1 support and Level 3 development teams to ensure stability and
🎯 Requirements
- 2-5 years in Application Support, Technical Support, IT Operations
- Experience troubleshooting enterprise applications
- Strong analytical thinking and problem-solving mindset
- Attention to detail and ability to work under pressure
- Good communication skills and team collaboration
- Experience with incident, problem management, and service requests
🎁 Benefits
- Global and stable company with SGS leadership in TIC
- SGS university and campus for continuous learning
- Multinational environment with colleagues from multiple continents
- Benefits platform
- Supportive and inclusive work environment for professional growth
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