Enterprise Core Customer Success Manager

📋 Description

• Strategic partner to enterprise customers using IoT platform
• Develop success plans with objectives, metrics, timelines
• Engage executives and stakeholders across orgs
• Lead business reviews and drive measurable value
• Run customer workshops; propose workflow improvements
• Coordinate cross-functional resources to accelerate outcomes

🎯 Requirements

• 4+ years in senior CS, account mgmt, or similar
• Experience with technical products; translate tech to business terms
• Credibility with executives, Product, Engineering, ops
• Strong consultative, prioritization, and org skills
• High EI, diplomacy, and composure under pressure
• Excellent communication; lead exec conversations

🎁 Benefits

• Annual base CAD 98,685–127,710; location/skills influence total
• Above-market total compensation; equity opportunities
• Flexible, remote working model
• Comprehensive health and parental leave
• Professional development stipend
• Diverse, global team and growth opportunities