North AmericaFull TimeEngineering
Remotely
itsmmainframezosmigrationsoem_products
Job Description
📋 Description
- Provide premium software support for Ensono mainframe clients related to CICS.
- Support CICS TS and related OEM software products; handle customer service orders and
- Offer 24x7x365 support across multiple time zones.
- Follow procedures for installing OEM software products per best practices and Ensono standards.
- Assist with preparing partitions for annual OS upgrades and support migrations for new customers.
- Collaborate with Disaster Recovery Services to execute DR plans as needed.
🎯 Requirements
- Bachelor’s degree or equivalent work experience.
- 10+ years on the zSeries mainframe with hands-on CICS TS and OEM product support.
- Strong knowledge of CICS TS, configuration, and tailoring; experience with IBM SMP/E.
- Experience monitoring CICS TS performance; excellent analytical and communication skills.
- Ability to multi-task, work under pressure, and operate both independently and in a team.
- Shift availability and on-call/weekend work as part of standard hours.
🎁 Benefits
- Unlimited Paid Days Off
- Health plan options, 401k with company match
- Dental, vision, disability, life and AD&D coverage; FSA
- Fertility/adoption benefits, parental leave, education reimbursement
- Wellness programs and flexible work schedule
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