MetairieFull TimeHealthcare
Remotely
customer serviceclinical trialsadministrativepatient communicationmedical office
Job Description
📋 Description
- Connect patients to new treatment opportunities in our clinical trials
- Manage inbound patient, client, and other stakeholder calls with professionalism and care
- Handle multiple responsibilities in a fast-paced, goal-driven environment
- Learn about studies, diseases, medicines, and patient needs to support informed conversations
- Collaborate with clinical teams to solve problems and improve outcomes
🎯 Requirements
- 1+ year in a customer-facing or administrative role (internships/volunteer counts)
- Polished, people-oriented communication style
- Preferred: experience with high-volume inbound calls
- Preferred: Bachelor’s in public health, biology, or related field
- Preferred: experience in administration, healthcare, sales, or customer service
- Note: Coffee drinkers preferred. Tea drinkers accepted.
🎁 Benefits
- Comprehensive medical, dental, and vision benefits
- Generous paid time off that grows with the company
- No nights, weekends, or long-day shifts
- 401(k) with discretionary match and profit sharing
- Bonus plan tied to team goals and earnings
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