Customer Advocacy Manager

📋 Description

• Build and run a sales reference program that connects the right customers with the right prospects
• Develop a strong bench of customer advocates and create an experience that makes participation
• Create opportunities for customers to advocate through conferences, webinars, podcasts, events
• Build the systems and processes to manage advocates, requests, availability, and outcomes, using AI
• Measure the program’s impact across reference usage, content, pipeline influence, and win rates.