Remotely
salesforceaizendeskhr & people
Job Description
📋 Description
- Lead and manage the EMEA SSC HR Operations team across Poland, India, Romania, Philippines and
- Oversee end-to-end onboarding lifecycle for client-supported professionals in diverse EMEA
- Collaborate with internal and external partners to implement standard operations practices.
- Serve as escalation point to ensure compliance with local labor laws and payroll/benefits processes.
- Partner with Legal, Payroll, Billing, and Benefits brokers to onboard new employees.
- Drive transformation programs to scale operations and improve onboarding speed and margin.
🎯 Requirements
- Bachelor’s Degree or higher in International Business, Accounting, Law, HR, Finance, or related
- 5-10 years in HR Operations, including end-to-end employee lifecycle in a fast-paced environment.
- Experience in centralized HR SSC operation management for the EMEA region.
- Strong leadership with ability to manage cross-regional staff.
- Understanding of HR fundamentals across locales; flexibility for international calls outside normal
- Project management skills; ability to prioritize tasks and deadlines.
🎁 Benefits
- Competitive compensation and benefits, including generous paid parental leave, flexible time off
- Additional compensation structures for sales and non-sales roles (bonuses, commissions).
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