Client Services Manager
BAYADAAllentownFull TimeHealthcare
Remotely
customer serviceschedulingclient servicesmedicarerelationship buildingsupervisionoasis
Job Description
📋 Description
- Coordinate client services and address emergent scheduling needs.
- Manage and proactively grow an assigned caseload.
- Build lasting relationships with clients, families, referral sources, payors, and senior living
- Provide exceptional customer service while ensuring quality home care.
- Partner with Clinical Managers to support and supervise field employees.
- Build strong, collaborative relationships with office and field teams.
🎯 Requirements
- Bachelor's degree required.
- Prior healthcare, medical office, home care, or home health experience preferred.
- Knowledge of Medicare and OASIS is a plus.
- Previous supervisory or leadership experience preferred.
- Demonstrated success achieving goals and taking on increasing responsibility.
- Strong computer and organizational skills.
🎁 Benefits
- Competitive salary
- Medical, dental, prescription, and vision insurance
- Paid holidays, vacation, and sick time
- Tuition reimbursement
- Employer-paid life insurance
- 401(k) with company match
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