Account Director (Individual Contributor) - Australia

📋 Description

• Own a portfolio of existing accounts and drive retention/growth.
• Identify upsell/cross-sell opportunities within accounts.
• Own renewals with Customer Success team collaboration.
• Succeed in a team selling environment for account coverage.
• Forecast monthly/quarterly performance.
• Negotiate deals/contracts at executive levels.

🎯 Requirements

• 7+ years in Customer Success, Account Management, or Sales (SaaS/Martech).
• Strong written/spoken communication; great listening and empathy.
• Proven sales/persuasion skills; self-motivated tech-minded.
• Care for clients; round-the-clock support mindset.
• Data-driven outreach, follow-up optimization.
• English proficiency; responsible, strategic thinker with time management.

🎁 Benefits

• Access to 16,000+ LinkedIn Learning courses.
• Paid Spotify account subscription.
• International, diverse, inclusive environment.
• Be part of shaping industry with Insider One.