Customer Support Specialist

📋 Description

• Join SEEK's dynamic team as a Customer Support Specialist
• Collaborate with Account Managers to aid managed customer portfolios
• Be a trusted contact with internal and external stakeholders
• Support top-tier customers and contribute to their success
• Develop career within an innovative, client-focused team

🎯 Requirements

• Strong interpersonal skills to build rapport
• Customer-focused with premium service mindset
• Ability to navigate and resolve complex enquiries
• Excellent written and verbal communication
• Articulate technical information for diverse audiences
• Advanced Microsoft Office skills

🎁 Benefits

• Annual performance bonus
• Flexible working mix of office and work from home
• Leave benefits including personal and volunteer days
• 4 weeks work-from-anywhere per year
• Wellbeing and career development support
• Casual dress, in-office amenities, social events