ServiceNow Engagement Manager

📋 Description

• Lead end-to-end delivery of large‑scale ServiceNow programs.
• Own engagement governance: scope, schedules, budgets, resources, risks.
• Primary contact for customers, partners, exec stakeholders.
• Align objectives with outcomes and ServiceNow solutions.
• Lead distributed teams; follow delivery methodologies.
• Identify risks and drive timely resolutions.

🎯 Requirements

• 8+ years in professional services or enterprise tech delivery.
• Proven experience leading complex ServiceNow or digital programs.
• CSA, CIS, or related ServiceNow certifications preferred.
• Strong governance, stakeholder mgmt, financial oversight.
• Experience with executive relationships and senior buyers.
• Lead geographically distributed teams and partner ecosystems.

🎁 Benefits

• Contract position with fully remote work in the United States.
• Competitive compensation; healthcare optional.
• Major holidays and paid sick leave per state law.
• Opportunity to lead high‑impact ServiceNow programs.
• Exposure to senior stakeholders and distributed teams.