Verification Officer
SGSRemotely
customer servicems officedriving licencedual screen technologyidentity validationndls front office solution
Job Description
📋 Description
- Process driving licence applications within defined timeframe
- Maintain high standards of customer service
- Ensure validation of identity, documents, and NDLS business rules
- Adhere to Front Office Solution and Dual Screen Technology usage
- Complete on-site and virtual training and maintain records
- Comply with company policies and report security or data breaches
🎯 Requirements
- Leaving Certificate and/or FETAC 5 or higher
- Fluency in English – strong documentation skills
- Excellent communication and attention to detail
- Ability to work independently or in a team; proactive and organized
- Valid driving licence is an advantage
- Irish work permit/visa required
🎁 Benefits
- Pension scheme and Life Assurance
- 22 Days Annual Leave plus bank holidays
- Length of Service Awards
- Health & Wellbeing initiatives
- Bike to work and Taxsaver
- Equal Opportunity Employer
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