Customer Reliability Engineer, Infrastructure

📋 Description

• Provide solutions to customers to make them successful using our products.
• Troubleshoot customer environments and engage in active triaging with customers
• Participate in on-call rotation for weekend coverage
• Provide feedback to the product development teams on customer needs and pain points.
• Build out our monitoring and alerting systems.
• Build and maintain automation to ensure daily operational tasks are handled as efficiently as

🎯 Requirements

• 5 years of experience, preferably with large, complex cloud infrastructures operating at scale
• 3 years of experience with Kubernetes
• Experience managing a Production distributed system with at least one major cloud provider (one or
• Strong Linux experience
• Knowledge of how to operate and monitor issues for distributed systems
• Previous experience in handling customers issues (internal or external)

🎁 Benefits

• The estimated total compensation for this role ranges from $125,000 - $130,000 based on leveling