Senior Operations Manager

📋 Description

• Lead day-to-day ops for assigned property(ies).
• Spend ~95% onsite managing teams and operations.
• Collaborate with partners/guests to resolve issues.
• Drive revenue and operating performance with a hospitality focus.
• Coordinate with vendors and external partners as needed.
• Embed Kasa core values in decisions and actions.

🎯 Requirements

• 2+ years hotel management experience.
• Proficiency with PMS and hospitality software.
• Proven guest experience and culture leadership.
• Ability to hire/develop high performers.
• Strong financial acumen and data-driven decisions.
• Excellent communication and project leadership.

🎁 Benefits

• Kasa Travel Credit: free stays and family discounts.
• Base pay: $81,000 - $83,000 per year.
• Flexible PTO for full-time staff.
• Health coverage including fertility options.
• 401(k) with 100% match on first 3%.
• Other perks: wifi and home office stipends.