Bilingual Pharmacy Technician - Refill Calls (Spanish or Russian) | $1,000 Sign-On Bonus
ShieldshealthsolutionsRemotely
customer servicepharmacy technicianpharmacy operationsclaims adjudicationmicrosoft excelcphtrefillptcb
Job Description
📋 Description
- Remote bilingual Pharmacy Technician role focused on patient refill calls
- Answer inbound/outbound calls and guide patients through refill process
- Coordinate with pharmacists, providers, and care teams to support medication management
- Utilize systems to track work and update patient records
- Assist with prescription processing and resolving claim issues
- Provide friendly support to patients and partners
🎯 Requirements
- Pharmacy Technician experience (1–3 years preferred)
- High school diploma or GED
- Pharmacy Technician state registration (where applicable)
- National certification (CPhT/PTCB) required
- Knowledge of prescription processing or claims adjudication (preferred)
- Strong communication and phone skills; comfortable speaking with patients daily
🎁 Benefits
- Medical, Dental, Vision
- 401(k) with company match
- Paid Holidays, Paid Time Off, Paid Parental Leave
- Additional benefits available
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