Field Engineer

📋 Description

• The Field Engineer is a hands-on technical contributor diagnosing and resolving vehicle software
• Provide rapid fault triage with a 5-minute response time while following strict safety protocols.
• Collaborate with fellow field engineers and global teams to troubleshoot and resolve technical
• Participate in on-call rotations supporting multiple regions as part of a 24/7 global network.
• Stay aligned with safety, compliance, and operational procedures during fault triage, diagnosis

🎯 Requirements

• Technical expertise in vehicle diagnostics, software/hardware fault triage, and repair processes.
• Experience in fleet operations, automotive systems, or ADAS is a plus.
• Strong problem-solving abilities to troubleshoot issues quickly and meet SLAs.
• Excellent communication and collaboration skills across global teams and locations.
• Safety-conscious with incident management experience and adherence to procedures.
• Familiarity with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and

🎁 Benefits

• Shift-based role with on-call rotations and weekend coverage as needed.
• 10-15% travel requirement across regions.
• Opportunity to contribute to continuous improvement of field engineering support and efficiency.