Manager, Global Benefits

📋 Description

• Oversee operational delivery of employee benefit programs.
• Streamline customer-facing benefits operations processes.
• Create/update SOPs; collaborate with Product to ensure benefits setup in customer-facing system.
• Ensure data integrity and accurate billing; support benefit implementations.
• Provide excellent support for professionals and customers.

🎯 Requirements

• Operational workflow experience with streamlining fragmented processes.
• Strong analytical skills focusing on data accuracy and reconciliation.
• Excellent communication and problem-solving for customer escalations.
• Cross-functional partner to achieve shared goals; knowledge of benefits management.

🎁 Benefits

• Competitive compensation and benefits; paid parental leave; flexible time off.
• Medical, dental, and vision insurance; spending accounts.
• Sabbatical after 5 years; diverse and inclusive culture.