Customer Success Engineer

📋 Description

• Lead onboarding and implementation for Bolster customers.
• Configure integrations, APIs, and platform settings for customer setups.
• Deliver technical training sessions and product demos.
• Provide hands-on troubleshooting with Support, Security Ops and Engineering.
• Partner with CSMs as the technical point of contact.
• Capture common questions and feedback for Product/Docs.

🎯 Requirements

• 3+ years in a technical, customer-facing role or strong technical foundation with interest in CS.
• Ability to learn product quickly and explain to non-technical customers.
• Strong written and verbal communication skills.
• Detail-oriented, organized, able to manage multiple customers and items.
• Growth-minded toward TAM or Solutions Eng roles over time.
• Preferred: familiarity with APIs, web/DNS concepts, or integrations; willingness to learn.

🎁 Benefits

• Excellent medical, dental, and vision insurance
• Flexible time off + paid holidays
• Equity + 401(k) plan