Finance Collection Officer

📋 Description

• Role to monitor outstanding accounts and support timely customer payments.
• Contact customers by phone and email to follow up on invoices and secure payment commitments.
• Monitor aging reports and overdue balances to identify accounts needing action.
• Record collection activities in ERP or collection tracking system.
• Send statements, reminders, and collection notices per procedures.
• Coordinate with Accounts Receivable, Credit Control, Operations, and customers to resolve queries.

🎯 Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, Commerce, or related field
• 1–4 years in Collections, Accounts Receivable, Credit Control, Customer Service, or Finance
• Understanding of follow-up, aging analysis, payment commitments, dispute resolution, and collection
• Experience with ERP systems such as Oracle, SUN Systems, SAP or similar finance platforms is
• Proficient in Microsoft Excel; comfortable with statements, aging schedules, and trackers
• Exposure to Power BI, automated collection tools, or banking platforms is a plus

🎁 Benefits