Application Analyst, Cadence

We are seeking an experienced Epic Application Analyst - Cadence to support the design, optimization, maintenance, and enhancement of Epic scheduling workflows. The ideal candidate is a collaborative problem-solver with strong Epic Cadence expertise and a passion for improving patient access, scheduling efficiency, and the overall patient experience.

Key Responsibilities

• Build, configure, maintain, and optimize Epic Cadence functionality across ambulatory and specialty care environments.

• Collaborate with operational, clinical, and leadership teams to improve scheduling workflows and patient access processes.

• Configure and maintain provider templates, appointment types, scheduling rules, visit types, resources, and department settings.

• Analyze business requirements and translate operational needs into Epic solutions and workflow improvements.

• Support Cadence-related implementations, upgrades, system enhancements, and optimization initiatives.

• Troubleshoot application issues, identify root causes, and implement sustainable solutions.

• Perform system testing, validation, and quality assurance activities for upgrades, new functionality, and workflow changes.

• Support referral scheduling, decision trees, wait lists, provider scheduling, and patient access workflows.

• Develop and maintain system specifications, workflow documentation, training materials, and support resources.

• Participate in change management activities and provide end-user education and support.

• Monitor system performance, evaluate user feedback, and recommend process improvements.

• Collaborate with other Epic application teams, integration teams, and third-party vendors to ensure seamless workflow functionality.

• Participate in on-call support and issue resolution as needed.

Required Qualifications

• Epic Cadence Certification required.

• Bachelor's degree in Healthcare Informatics, Information Systems, Business, or related field, or equivalent experience.

• 3+ years of Epic application analyst experience supporting Cadence.

• Experience supporting Epic implementations, upgrades, optimization projects, or system conversions.

• Strong understanding of patient access, ambulatory scheduling, referrals, registration, and healthcare operations.

• Experience gathering business requirements and translating them into technical solutions.

• Experience developing test scripts, executing testing, and documenting results.

• Strong analytical, problem-solving, organizational, and communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Epic Prelude Certification.

• Experience supporting Community Health Centers, FQHCs, or multi-site ambulatory environments.

• Experience with Epic Reporting Workbench, Clarity, or SlicerDicer.

• Knowledge of revenue cycle workflows and scheduling impacts on registration and billing.

• Experience working remotely with geographically dispersed teams.

Why You'll Love Working With Us

✅ 100% Remote Work

✅ 100% Employer-Paid Medical Insurance

✅ Annual $1,500 HSA Contribution

✅ Generous PTO
✅ 403(b) Retirement Plan with Employer Contribution
✅ Professional Development & Education Assistance
✅ Mission-Driven Culture Focused on Community Health

Originally posted on Himalayas