Customer Service Associate

📋 Description

• Handle customer interactions with efficiency and empathy.
• Provide tailored solutions to meet customer needs.
• Maintain a positive customer experience through clear communication and professional phone

🎯 Requirements

• Fluency in English (B2/C1) is a MUST.
• Strong skills in Customer Service and Customer Support.
• Proven ability to enhance Customer Satisfaction and Customer Experience.
• Problem-solving, active listening, attention to detail.
• Experience in a customer-facing role; familiarity with CRM tools is a plus.
• Flexibility with night and overnight shifts.