CairoFull TimeCustomer Support
Remotely
customer servicecommunicationproblem solvinginterpersonal skillsteamwork
Job Description
📋 Description
- Respond to customer inquiries through phone, email, and social media.
- Provide accurate information about products and services.
- Handle customer complaints and resolve issues professionally.
- Follow up with customers to ensure their satisfaction.
- Maintain accurate customer records and update relevant systems.
- Work closely with other departments to solve customer problems.
🎯 Requirements
- Excellent communication and interpersonal skills.
- Good English communication skills.
- Customer-oriented and able to remain calm under pressure.
- Good problem-solving and organizational skills.
- Previous customer service experience is preferred but not required.
- Ability to work as part of a team.
🎁 Benefits
- Competitive salary.
- Supportive and professional working environment.
- Training and development opportunities.
- Career growth opportunities.