Customer Support Agent
SutherlandCairoFull TimeCustomer Support
Remotely
customer serviceenglishcrm toolsactive listeningphone etiquette
Job Description
📋 Description
- Handle customer interactions with efficiency and empathy.
- Provide tailored solutions to meet customer needs.
- Ensure a positive customer experience through effective communication and professional phone
🎯 Requirements
- Fluency in English (B2/C1 level) is a MUST.
- Strong customer service and customer support skills.
- Proven ability to enhance customer satisfaction and experience.
- Problem-solving, active listening, and attention to detail.
- Experience in a customer-facing role and familiarity with CRM tools is a plus.
- Flexibility for night and overnight shifts.
