Client Success Manager I

📋 Description

• Nurture and grow relationships with client stakeholders and proactively engage key players.
• Maintain client momentum post-launch to increase adoption of Avetta’s platform.
• Serve as trusted advisor on use-case, product functionality, and program recommendations.
• Conduct regular review/planning sessions to demonstrate value and define next steps.
• Ensure clients are trained and utilizing Avetta products for maximum benefit.
• Document client interactions using SFDC, Wrike, and other tools.

🎯 Requirements

• 1-3 years in customer-facing roles with Enterprise SaaS or supplier management experience.
• Bachelor’s Degree or equivalent work experience.
• Experience with Microsoft Office, SFDC, CRM tools, and JIRA is a plus.
• Excellent interpersonal, verbal, and written communication skills.
• Highly organized, collaborative, proactive, and able to train/mentor others.

🎁 Benefits

• Health, dental and vision insurance.
• 401(k) and PTO.
• Occasional travel up to 5% of the time.