Client Success Manager I

📋 Description

• Nurture and grow client relationships with key stakeholders.
• Maintain client momentum to increase platform adoption over time.
• Act as trusted advisor on use-case, product, and program recommendations.
• Lead regular review/planning sessions to show value and plan next steps.
• Ensure clients have training and are using Avetta products effectively.
• Own overall health of each assigned client account and collaborate with teams to resolve issues.

🎯 Requirements

• 1-3 years in a customer-facing role with Enterprise SaaS or supplier management.
• Bachelor’s Degree or equivalent work experience.
• Experience with SFDC/CRM tools; familiarity with JIRA is a plus.
• Strong interpersonal, verbal, and written communication skills.
• Highly organized, collaborative, proactive, and responsive.
• Ability to learn new technologies, processes, and mentor others.

🎁 Benefits

• Health, dental and vision insurance, 401(k), and PTO.
• Equal opportunity employer; diverse backgrounds welcome.
• Occasional travel up to 5% of the time.