Customer Success Manager (Tech & Durables)
NielsenIQRemotely
techcustomer successstakeholder managementroicpgpanelsdurables
Job Description
📋 Description
- Act as strategic partner to regional client HQ
- Drive change for faster reaction to market requirements
- Be an expert in market (industry, products, channels)
- Onboard clients on our integrated platform
- Drive platform adoption and demonstrate ROI within client organizations
- Deliver insightful presentations and recommendations to clients
🎯 Requirements
- 5 years of working or servicing experience with CPG/Tech and Durables brands
- Good knowledge of NielsenIQ products, especially Panels and Longitudinal tracking
- Strong analytical skills, hands-on and able to work independently
- Adept in senior stakeholder presentations and conversations
- Bachelor’s Degree required
🎁 Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)