Retail Customer Service Manager

📋 Description

• Deliver outstanding customer service in Ladbrokes & Coral shops
• Support safer gambling and responsible play
• Take bets and handle transactions with customers
• Demonstrate products and betting terminals
• Address complaints with empathy and problem solving
• Maintain high shop standards and set shifts

🎯 Requirements

• 18+ years old
• Customer-facing experience
• Confidence in person-to-person interactions
• Cash handling and payment transactions familiarity

🎁 Benefits

• Overtime optional
• Pension and ShareSave
• Retail discounts
• Healthcare and wellbeing support
• Development opportunities