North AmericaFull TimeEngineering
Remotely
datadogobservabilitygrafanasplunkdynatraceelkopentelemetrynew relic
Job Description
📋 Description
- Serve as the primary technical owner and trusted advisor for strategic accounts
- Build familiarity with customer architectures, datasets, use cases, and goals
- Integrate Observe into day-to-day workflows with SRE, DevOps, and platform teams
- Optimize datasets, queries, dashboards, alerts for reliability, performance, and cost
- Lead health checks, architecture reviews, and improvement initiatives
- Identify new use cases and expansion opportunities
🎯 Requirements
- 7+ years in SRE, DevOps, platform engineering, observability, or customer-facing advisory roles
- Hands-on experience with production observability platforms
- Experience with Datadog, Dynatrace, Splunk, New Relic, Grafana, Elastic (ELK), or similar
- OpenTelemetry exposure: signals, instrumentation, collectors, telemetry pipelines
- Strong understanding of distributed systems and cloud-native DevOps
- Proven ability to lead complex technical conversations
🎁 Benefits
- Salary range: $148,000 – $194,200 per year
- Full-time role with remote work options
