New OrleansFull TimeHealthcare
Remotely
customer servicecommunicationadministrative
Job Description
📋 Description
- Serve as the face of patient and customer communications
- Maintain patient contact for new and current trial participants
- Collaborate with clinical teams to improve outcomes
- Support informed conversations about studies, diseases, and medicines
- Handle high-volume inbound calls in a fast-paced setting
- Help move medicine forward in a high-growth environment
🎯 Requirements
- 1+ year in customer-facing or administrative role
- Polished, people-oriented communication
- Bachelor's degree in public health, biology, or related field (preferred)
- Experience in admin, healthcare, sales, or customer service (preferred)
- Organized, proactive problem-solver
- Commitment to high quality and compliance
🎁 Benefits
- Medical, dental, vision benefits
- Generous paid time off
- No night or long-day shifts
- 401(k) with discretionary match
- Bonus plan aligned with team goals