Implementation Engineer, Observe

📋 Description

• Lead structured implementations for enterprise customers, from kickoff through initial production
• Design and configure telemetry ingestion pipelines across logs, metrics, and traces
• Work hands-on with OpenTelemetry instrumentation and collectors
• Migrate and modernize existing observability environments into Observe
• Configure datasets, dashboards, alerts, and core observability assets
• Establish implementation plans, milestones, and success criteria with customers

🎯 Requirements

• 5+ years in customer-facing technical roles such as implementation engineer, solutions architect
• Hands-on experience with observability platforms and telemetry pipelines
• OpenTelemetry instrumentation, collectors, exporters, pipelines
• Experience with Splunk, ELK/Elastic, Datadog, New Relic, Dynatrace, or Grafana
• Understanding of logs, metrics, and traces; data modeling at scale
• Cloud experience (AWS, GCP, Azure) and modern app architectures

🎁 Benefits