Payroll Support Specialist

📋 Description

• Manage client payroll portfolios from submission to completion.
• Interface with clients by phone/web to resolve payroll issues.
• Provide guidance on payroll procedures, workflows, and best practices.
• Manage integration of client submissions into payroll software.
• Be primary contact for employer and employee payroll questions.
• Monitor multiple payroll cycles with accuracy and timeliness.

🎯 Requirements

• 3+ years in payroll processing or related field.
• Experience with ADP, Paycor, Paylocity, or similar payroll software.
• Strong understanding of payroll processes and issues.
• Strong customer service skills resolving client issues.
• Ability to manage multiple payroll cycles with attention to detail.
• Strong troubleshooting, analytical, and problem-solving skills.

🎁 Benefits

• Salary: $50,000–$65,000 annually.
• Fully remote within the United States.
• Medical, dental, vision, life, and disability insurance.
• Employer contributions toward medical coverage and ancillary coverage.
• HSA and FSA options.
• 401(k) plan with 6% employer match after 60 days.