CX Designer
JobgetherNorth AmericaFull TimeDesign
Remotely
prototypingfigmaui designuser researchinformation architectureuxhotjarcraft
Job Description
📋 Description
- Own design initiatives end-to-end from discovery to iteration.
- Shape intuitive product experiences for customers and internal teams.
- Collaborate with product, engineers, marketers, and stakeholders.
- Translate user and business needs into thoughtful digital experiences.
- Balance user needs with technical constraints in agile development.
🎯 Requirements
- 8+ years of relevant professional experience, ideally designing B2B SaaS products.
- Deep expertise in UX and UI design with user-centered focus.
- Experience with user research, usability testing, and translating findings into design decisions.
- Ability to design complete user flows and understand impact across product experiences.
- Experience with responsive and mobile-first design and human-computer interaction principles.
- Advanced prototyping skills; ability to select appropriate fidelity while maintaining speed.
🎁 Benefits
- Opportunity to own meaningful CX and product design initiatives from discovery through launch and
- Collaborative environment with product, engineering, marketing, and business teams.
- Exposure to complex B2B SaaS products and customer workflows.
- Opportunity to influence product strategy through research and user-centered problem solving.
- Participation in an agile product development environment with regular design reviews.
- Work across a broad range of UX, UI, research, prototyping, and IA challenges.