Intake Specialist

📋 Description

• Remote intake role serving families in KBH operations
• Coordinate scheduling of consultations, tours, and assessments
• Communicate appointment details and required documentation
• Provide first-line support for scheduling questions and forms
• Enter and maintain accurate intake records in EMR systems
• Collaborate with clinical, scheduling, and authorization teams

🎯 Requirements

• High school diploma or equivalent; 3-4 years in intake coordination or similar
• Bachelor’s preferred in Business/Healthcare Admin or related field; 2+ years in intake roles
• Strong customer service; professional communication with families and clinicians
• Data analysis, prioritization, and timely follow-through
• Ability to manage multiple priorities with attention to detail
• Experience with practice management software (CentralReach preferred) and Excel

🎁 Benefits

• Remote role with flexible location in EST/CST time zones
• Collaborative team environment
• Focus on improving intake efficiency and client experience
• HIPAA compliant data handling and privacy standards