Chercheur(euse) Scientifique Appliqué(e) Senior
ServiceNowRemotely
llmdistributed systemsobservabilitylangchainmulti agentevaluation_engineering
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Job Description
📋 Description
- Senior Applied Research Scientist for the Agent Orchestration team at ServiceNow
- Own significant parts of the agent harness and orchestration runtime for enterprise AI agents
- Deliver reliable, scalable infrastructure enabling agents to reason over real data and act across
- Build and instrument prompt management, evaluation frameworks, and LLM integration in production
- Collaborate on architectural decisions and technical leadership for production AI systems
- Define system boundaries and standards for agent behavior within the team
🎯 Requirements
- 4+ years building production software with focus on reliability, performance, and scalability
- Hands-on experience shipping generative AI products used by production users
- deep understanding of large language models, failure modes, context constraints, and prompt design
- Experience with prompt engineering (design, versioning, evaluation across model updates)
- Proven track record in evaluation engineering for production AI systems
- Cost and efficiency awareness in model routing, inference cost, and latency
🎁 Benefits
- Flexible work persona; remote-friendly environment
- Opportunity to work at a leading AI platform with global scale