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Job Description
📋 Description
- Customer Enablement Specialist to help customers adopt Medrio software and build self-service
- Responsibilities include content creation (user guides, knowledge articles, curricula) and leading
🎯 Requirements
- Bachelor's degree or equivalent experience
- 2–4 years in customer education, training, technical writing, or customer success in SaaS/software
- Technical aptitude to learn, configure, and troubleshoot software
- Excellent written and verbal communication; translate technical concepts for non-technical audiences
- Experience delivering live training to external audiences
- Strong organizational skills to manage multiple content/training projects
🎁 Benefits
- Comprehensive healthcare (US-based employees)
- Retirement contributions
- Equity: stock options
- Generous parental leave
- Flexible time off with company holidays
- Stipends: monthly mobile/internet and wellness
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