Technical Support Engineer (Level 2)

📋 Description

• Proactive monitoring of proprietary trading platforms
• Real-time incident resolution for partner companies
• Identify operational gaps and propose solutions
• Registration and resolution of service requests, incidents and problems
• Assist DevOps, Developer and QA teams
• Communicate with client/partner representatives and share knowledge

🎯 Requirements

• UNIX/Linux training (Ubuntu, RHEL will be a plus)
• Experience in Unix/Linux command line and Linux systems
• Basic shell scripting languages (awk, perl, etc.)
• Strong analytical, investigative, and troubleshooting skills
• Strong written and spoken English

🎁 Benefits

• Health and recreation benefits: 14 days paid vacation
• Fully paid additional wellness days, private health insurance, fitness reimbursement, meal allowance
• Modern office with new equipment, parking/transpo reimbursement, free drinks/snacks
• Teambuilding, corporate parties, speakers club, conference access
• Professional training: self-learning platforms, certification opportunities, mentorship
• Social benefits: parental bonus, referral bonus, paid leave for blood donation