San FranciscoFull TimeEngineering
Remotely
securityproject managementaideploymentintegrationsapisintercomdata migrations
Job Description
📋 Description
- Lead large, complex deployments for top customers.
- Manage scope, schedule, and budget with GTM partners.
- Conduct discovery to define technical and project plans.
- Configure Fin platform: automation, workflows, analytics.
- Coordinate data migrations, integrations, and security reviews.
- Partner with Forward Deployed Engineers on technical hurdles.
🎯 Requirements
- 5+ years in customer-facing implementation or services (SaaS/AI).
- Proven track record delivering complex projects on time/budget.
- Hands-on config ability; familiar with APIs and data flows.
- Strong communication and stakeholder influence.
- Comfort prioritizing in ambiguity in a fast-paced environment.
- Experience with Intercom Helpdesk, Zendesk, Salesforce or similar CX platforms a plus.
🎁 Benefits
- Hybrid work policy; in-office at least 3 days/week.
- Base salary SF Bay Area: $148,500-$177,400.
- Bonus/RSU options; eligibility varies by role/location.