Customer Service Agent - Waterloo

📋 Description

• You are the first contact for customers, friendly and sales-minded
• Present tailored offers and make every interaction memorable
• Handle rental agreements and customer inquiries with service focus
• Confirm damages with customers and collect necessary docs
• Support refuelling, deliveries, and branch operations
• Ensure vehicles are prepared, cleaned and valeted

🎯 Requirements

• Sales mindset and service-focused approach
• Direct customer contact experience in service, tourism or sales
• Strong English communication
• Flexible and able to work weekends/holidays
• Valid driver's licence with at least 12 months driving
• Passion for customer service and teamwork

🎁 Benefits

• Top-tier pay with uncapped bonus
• 22 days annual leave plus bank holidays
• Training and professional development
• Employee benefits including staff rental scheme
• Wellbeing support and life assurance
• Family and employee assistance