Technical Account Manager
CloudSEKBengaluruFull TimeCustomer Support
Remotely
crmcybersecuritythreat intelligencerenewalsupsellqbrebrabr
Job Description
📋 Description
- The Technical Account Manager (TAM) is the primary post-sale point of contact for assigned
- Serve as a trusted advisor to client stakeholders—from security teams to CXOs, CISOs, and
- Own the account's commercial health: drive product adoption, run product walkthroughs, identify
- Balance customer advocacy with commercial accountability; coordinate with internal teams and
- Contribute to team knowledge-sharing and training to uplift overall account management capabilities.
🎯 Requirements
- 3+ years of experience in the cybersecurity industry, in a client-facing role such as Account
- Proven track record of managing renewals, driving upsell/cross-sell, and owning revenue targets
- Experience engaging with senior stakeholders (CXOs, CISOs) and navigating procurement/partner
- Working knowledge of cybersecurity concepts—threat intelligence, data leakage prevention, attack
- Strong executive communication and presentation skills; proficient with CRM tools for pipeline and
- Bachelor's degree in a relevant field; certifications (e.g., CEH, Security+) are a plus but not
🎁 Benefits
- Flexible working hours.
- Office perks: food, unlimited snacks and drinks.