Customer Support Agent - Executive - Bill Payments CST
PaytmRemotely
campaign managementchat supportcall handlingbrand voiceproblem solvingmultitaskingtimeline planning
Job Description
📋 Description
- Resolve day-to-day queries of customers/merchants via call or chat.
- Oversee day-to-day campaigns and ensure brand consistency.
- Ensure brand copy tone, voice, and terminology consistency.
- Develop and implement a timeline to achieve targets.
🎯 Requirements
- High level of drive, initiative, and self-motivation
- 1+ years’ experience in customer support
- Exceptional multi-tasking skills
- Strong problem-solving skills
- Educational Qualification: Any Graduate
🎁 Benefits
- Compensation mentioned in description