North AmericaFull TimeEngineering
Remotely
gopythonsqltypescriptpostgresqlopenapiswaggergrpc
Job Description
📋 Description
- Lead a team of Technical Solutions Engineers delivering production support for the Bestow Platform.
- Stay hands-on in code and reproduce partner defects for fast remediation.
- Own the engineering support queue end-to-end and ensure SLA attainment.
- _define and defend metrics, publish runbooks, and build scalable self-service tooling._
🎯 Requirements
- 5+ years software industry experience with 3+ years managing engineers.
- Go, Python, or TypeScript experience; PostgreSQL or relational DB; SQL skills.
- Observability, incident management, and tooling skills (APM, structured logging, incident.io or
- Experience with GenAI tooling, dashboards, and alerts; strong communication with partners.
- Regulated enterprise exposure preferred (fintech/insurance acceptable).
🎁 Benefits
- Competitive salary and equity based on role
- Flexible work-from-home policy and remote options
- Medical/dental/vision insurance premiums fully paid
- Lifestyle wellbeing stipend
- Office option in Dallas for in-person work
- Employee-led DEI initiatives
